FREQUENTLY

Q: Where is BulkWise based?
A: BulkWise Supply Inc. is proudly Canadian, operating out of Ontario. We specialize in premium nutrient liquids, powders and biostimulants built for living-soil growers across the country.

Q: Do you ship across Canada?
A: Absolutely. We ship Canada-wide using NetParcel — which automatically finds the lowest shipping rate available for your location. Every order includes full tracking so you can follow it from our door to yours.

SHIPPING & DELIVERY

Q: How much is shipping?
A: We offer flat-rate shipping for $14.95 CAD anywhere in Canada, or free shipping on orders over $149 CAD before tax.

(Orders that exceed 50 lb may require a custom freight quote — we’ll always confirm with you before charging anything extra.

Q: How long does shipping take?
A: Orders usually arrive within 2–3 business days, and up to 7 days for rural or remote locations. Every order ships with tracking and insurance.

Q: What carrier do you use?
A: We ship through NetParcel, which automatically finds the most cost-effective courier (usually Canada Post, UPS, or Canpar) for your region.

Q: My order arrived damaged — what now?
A: If your package was damaged during transit, contact us immediately with photos of the box and contents. We’ll replace or refund any products that were damaged on arrival.

(Please note: we cannot replace products for issues that occur after delivery, storage, or use.)

PRODUCTS & QUALITY

Q: Are BulkWise products organic?
A: Yes — all BulkWise formulations are built from natural and organic inputs.
Our in-house blends are crafted using organic-grade raw materials, though we haven’t completed OMRI certification yet.

Our white-label inputs (sourced from OMRI-certified suppliers) are OMRI listed and meet strict organic standards.

Q: What makes BulkWise different?
A: We’re grower-owned and field-tested — everything we make is proven in living soil before it ever hits the shelf. Our focus is bioavailability, microbial compatibility, and true plant response — not hype or filler.

Q: Do your products contain dyes or additives?
A: Never. No dyes, no fillers, no unnecessary additives — only pure active ingredients designed to work in harmony with your soil.

RETURNS & SUPPORT

Q: Do you accept returns?
A: For purity and safety reasons, we cannot accept returns on opened liquids, and nutrient powders.

Q: How do I contact support?
A: Reach out via our website contact form or email — we reply fast. Include your order number and any photos if it’s regarding a shipment.

WHOLESALE & PARTNERSHIPS

Q: Do you offer wholesale or bulk programs?
A: Yes. BulkWise works directly with a few storefronts. For volume pricing or private-label opportunities, reach out and we’ll set you up with our wholesale catalog.

FINAL NOTE

We’re a small Canadian company built by growers, for growers.
Every order supports the continued testing, blending, and improvement of high-efficacy organic inputs — and we appreciate every one of you who grows with BulkWise. 🌱